Connecting the Scanmarker Reader in a multi user environment

Note: Please make sure the device you are trying to connect with the Scanmarker Reader has a Bluetooth connection.
If it doesn't have one or if it's failing to connect, connect the Scanmarker Reader using the included USB cable.

Connecting via USB:
  1. Open Chrome browser and type address: app.scanmarker.com.

2. Login or Sign up.
3. Choose 'USB Cable' connection.
4. Plug the USB cable provided in the package with the scanner into the computer.
5. Press the scanner name then choose Pair.
6. Connect successfully.

If your Scanmarker Reader has a serial number sticker on the back:

1. Open Chrome browser and type address: app.scanmarker.com.
2. Login in or Sign up.
3. Choose 'Bluetooth' connection.
4. Turn on the scanner.
5. Look for your scanner name on the back of your scanner - BLEXXXXX.
6. Press your scanner name from the list then choose Pair.
7. Connect successfully.

If your Scanmarker Reader does not have a serial number sticker on the back:

1. Open Chrome browser and type address: app.scanmarker.com.
2. Login in or Sign up.
3. Make sure the scanner is off and there are no other active scanners in the background that are in advertising mode i.e. with blinking blue LED.
4. Make sure there is no other app working in the background except for those who are already connected with other scanners.
5. Choose 'Bluetooth' connection.
6. Turn on the scanner.
7. Press the scanner name then choose Pair.
8. Connect successfully.
9. Repeat actions in steps 1-8 above for each pair scanner-computer that will be used.