Note: Please make sure the device you are trying to connect with the Scanmarker Reader has a Bluetooth connection.
If it doesn't have one or if it's failing to connect, connect the Scanmarker Reader using the included USB cable.
Connecting via USB:
1. Open Chrome browser and type address: app.scanmarker.com.
- Login or Sign up.
- Choose 'USB Cable' connection.
- Plug the USB cable provided in the package with the scanner into the computer.
- Press the scanner name then choose Pair.
- Connect successfully.
If your Scanmarker Reader has a serial number sticker on the back:
- Open Chrome browser and type address: app.scanmarker.com.
- Login in or Sign up.
- Choose 'Bluetooth' connection.
- Turn on the scanner.
- Look for your scanner name on the back of your scanner - BLEXXXXX.
- Press your scanner name from the list then choose Pair.
- Connect successfully.
If your Scanmarker Reader does not have a serial number sticker on the back:
- Open Chrome browser and type address: app.scanmarker.com.
- Login in or Sign up.
- Make sure the scanner is off and there are no other active scanners in the background that are in advertising mode i.e. with blinking blue LED.
- Make sure there is no other app working in the background except for those who are already connected with other scanners.
- Choose 'Bluetooth' connection.
- Turn on the scanner.
- Press the scanner name then choose Pair.
- Connect successfully.
- Repeat actions in steps 1-8 above for each pair scanner-computer that will be used.
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