Scanmarker Air Support

Desktop Application

• Error 'Failed to load scanning engine' on Mac software version 4.0.8
• Scanning to documents (eg. Microsoft Word) on MacOS Mojave 10.14
• Increasing app size on high resolution Windows screens
• Scanmarker Application Features
• How do I scan to Word or other documents?

Getting Started

• How do I activate my scanner?
• Compatible Devices
• Where do I find my activation code (Scanmarker Air)?
• Battery Information
• Turning your scanner on and off
• How do I install the software?

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Scanning tips

• General Tips

Scanning to mobile devices

• How do I connect to my smartphone or tablet?
• I would like the following scan to appear on a new line?

Troubleshooting

• Error 'Failed to load scanning engine' on Mac software version 4.0.8
• Why aren't my scans coming accurate?
• The blue light is steady though the scanner isn't connecting to my device?
• I'm trying to scan to my Android/iOS device and the scans aren't coming through?
• The red light is not going on?
• Why aren't my scans coming accurate?

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